100%. That's how committed the staff where to assuring my wife, newborn, and I were satisfied with our Vispring. And guess what? WE ARE! Super thank you to Jenana who made sure our experience was nothing less than perfect.
Matt L.New York, NY
I sleep on a Vispring mattress in Manhattan and when upstate. Both mattresses are absolutely unlike any other mattress I have experienced and I have been in the bedding business off and on for the past 21 years. If you care about quality sleep Vispring is like using the best knife if you are a chef. It's like using the best ingredients when cooking. A Vispring mattress is like a Michelin Star Restaurant. A Vispring is like nothing else you have ever slept on no matter how great that "one" Mattress is you slept on at that "one" hotel you stayed in while in ....... !
Brian B.Fishkill, NY
I have spent some time shopping around for mattresses and am very happy to say I choose Vispring Luxury Mattresses. This store, their mattresses and especially their staff are truly top notch. They took the time to explain all about these mattresses which are still made by hand in the UK and my wife and I love the comfort and support of the Masterpiece model we choose. If you are looking for a very high quality and comfortable mattress and would like to have a very pleasant experience shopping for it, then I highly recommend you stop in and visit this store.
Brian D.New York, NY
We have invested in Hastens, Savoir and Vispring mattresses over the past 25 years but in setting up an apartment in New York this year and once again spending hours and days doing our research - there was no doubt in our minds that Vispring was the way to go. Why? Because the quality of the mattresses continues to impress and the value is fair (not cheap)! We bought two divan and mattress sets from Tom and his team and cannot fault the service: professional, knowledgable, efficient, genuine and extraordinarily helpful - going above and beyond in helping us navigate not jus the choices but also the many rules on how to actually get them delivered into a Co-op building with strict ways of doing things. The delivery company was fabulous. The after-care has been tremendous. We whole-heartedly recommend Vispring and this store.
Robyn G.New York, NY
I can't tell you how much I love my bed. Every night my husband and I get into our bed we are so grateful for our purchase. We went to all of the "natural" mattresses retailers in Manhattan and then came back to Tom. He's definitely Knowledgeable, as he's been in the industry for many years. We went with a king size Tiara and had no idea how game changing it was going to be. We sleep so much deeper, and our body's don't have aches and pain like they used to. 1000% happy with our bed and could not recommend it more. It may be more expensive then other mattresses (but still much less then many) but it's a lifetime of great sleep and better for the environment and our health and that is truly priceless. P.S. They also delivered it and removed our old mattress!
Leilani M.San Rafael, CA
I landed at Vispring Luxury Mattress after shopping around at many other high-end, natural mattress stores, including visiting the Vispring departments at ABC Carpet and Bloomimgdale's. Tom Lincoln provided the most knowledgeable and courteous service, and my husband and I purchased two Vispring mattresses in King and Queen sizes. Tom was particularly helpful in arranging expedited delivery to ensure that the mattresses would arrive when we needed them, and he was always easily available for follow-up calls in the decision-making process and on delivery questions. I have already recommended Vispring Luxury Mattress to friends who are in the market for a new mattress!
Reina O.Charlottesville, VA
Pros: Exceptional service. Reasonable prices. No surprises. Cons: Number of floor models somewhat limited. May no longer be the case. On July 10th, I stopped into Vispring Luxury Mattresses with my partner. We'd already looked at Vispring Mattresses in California but needed to find a dealer in NYC. Tom greeted us and was very accommodating. He went out of his way to provide excellent service. The other store we checked was ABC Home, which was very disorganized, possibly due to their on-going remodel. After mulling it over we decided to get the Tiara. Tom of Vispring Luxury Mattresses was able to extend a promotion specifically for us which was significant in our decision to purchase. Delivery was professional. Overall, my experience was very positive. Tom has continued to answer questions and help us as we get used to the new mattress. The exceptional service we got from Vispring Luxury Mattresses made a big difference. Recommended.
Scott M.New York, NY
Worth the trip and time. My wife and I traveled to Vispring's Luxury Mattresses location in NYC from Bucks county, PA specifically to consider their truly organic mattresses. We were warmly greeted by Jenana and Tom who listened intently, answered all questions and exemplified professionalism. While in the city we visited several competitors and found ourselves returning to the Vispring store. After answering more questions and feeling that we were being treated honestly and fairly we purchased a new Vispring mattress and additional items. Now, we are anxiously awaiting delivery and the enjoyment of many full nights of sleep. We will update our review after the mattress arrives, in the interim we thankful for the superior service provided to us.